Terms & Conditions
These are our terms and conditions of:
Admittance
General Hire
Maggie Moo Music Sessions
Messy Moo Sessions
General Information
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Room Hire Terms & Conditions
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GENERAL
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The CoMOOnity Play Cafe agrees to hire the Premises for the Purpose noted in the Hire Agreement & Application Form.
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The CoMOOnity Play Café permits the hirer to use those Premises for the Hire Period and to access the Premises.
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The contract of hire does not create any lease or tenancy of it’s premises but is merely a license to occupy the Premises for the agreed period.
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The CoMOOnity Play Café reserves the right to remove any agents, employees, invitees, contractors of the hirer from the Premises in the event that those persons break any obligations of the hirer or engage in any objectionable conduct.
CHARGES
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The charges payable by the hirer shall be those set out by Teagan Sinnott. The CoMOOnity Play Café and Teagan Sinnott have the right to change the charges at any time without notification.
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Invoices will be sent as discussed on finalisation of booking.
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The hirer shall pay the Hire Fee prior to commencement of hire period and Additional Charges within 7 days of the date the invoice was issued. Non payment without communication from the hirer will result in the charges being forwarded to a debt agency for management with all associated fees passed on to the hirer. (Please contact us if you need a payment plan).
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The hirer acknowledges that the Hire Fee does not include the following services and if some or all of those services are required Additional Charges will be levied to the hirer:
a) audiovisual equipment and assistance;
b) catering;
c) security, other than specified below; or
d) surplus furniture requirements and set-up/set-down labour costs.
e) additional cleaning fees if room requires additional cleaning beyond reasonable use
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CANCELLATION
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Changes or cancellations to bookings with a minimum of one-week (5 working days) notice do not incur any cost.
Bookings changed or cancelled inside this period will be charged 50% of the original booking cost.
If a hirer cancels a booking less than 24 hours prior to time set for the use of the Premises, the full Hire Fee and Additional Charges for the hire of the Premises shall be paid by the hirer to the CoMOOnity Play Café.
Non-attendance or a failure to cancel any booking will result in full fees being charged.
If frequent changes to bookings are requested, a $20 administration fee may apply at the discretion of Teagan Sinnott.
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The CoMOOnity Play Café shall not be held liable for any interference, disruption or enforced cancellation of any part of a booking which is caused by civil disturbance, industrial action, terrorism, act of God, COVID-19 lockdowns/requirements or any circumstance which is beyond the control of the CoMOOnity Play Café.
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The CoMOOnity Play Café, at its discretion, may prohibit any performance or function which in its sole opinion is considered objectionable or dangerous or which is contrary to law or which would be detrimental to the good standing and reputation of the The CoMOOnity Play Café. In any such case the hirer shall be deemed to have consented to the prohibition and the CoMOOnity Play Café shall not be liable for any loss or damage suffered by the hirer in direct or indirect consequence of the CoMOOnity Play Café’s prohibition of any performance or function of the hirer.
INSURANCE
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The hirer indemnifies and keeps indemnified the CoMOOnity Play Café against all losses, expenses, liabilities, claims and damages incurred as a result of or arising out of the hiring of the Premises caused by any act or omission of the hirer, its servants, agents or invitees.
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The hirer must take out or hold a public liability insurance policy in the name of the hirer current as at the Period of Hire, the CoMOOnity Rooms requires a copy of the Certificate of Currency showing Public Liability Insurance held to be submitted along with the completed Hire Agreement and Booking Application form before bookings can be confirmed. Exceptions can be made for mother’s groups and private functions (birthday parties) where a CoMOOnity Play Café employee is present for the entire event.
PUBLICITY
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The hirer shall not display any poster or advertisement in any part of the Premises of the CoMOOnity Play Café other than the notice board. Additional advertising may be placed around after discussion and approval with The CoMOOnity Play Café.
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The hirer agrees to indemnify the CoMOOnity Play Café against loss or damage it suffers if the hirer, or a person admitted to the Premises during the Period of Hire (except The CoMOOnity Play Café staff):
a) damages or destroys any property;
b) injures any person;
c) fails to observe any of the hirer’s obligations under this agreement.
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The hirer shall not transfer or sub-let a right of the hirer under this agreement to another person.
CLEANING
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Cleaning is the hirers’ responsibility; rooms are to be left clean and tidy with all rubbish placed in the bins provided and staff notified of any excess waste that does not fit in bins. Any kitchen or similar spaces are to be cleaned including washing, drying and putting away dishes and the fridge emptied of all items that the hirer has placed in there. Catering equipment such as trays and utensils are the responsibility of the hirer and must be removed from the venue and returned to the cafe kiosk, The CoMOOnity Play Café will do our best to notify the hirer of any equipment or items left behind, but will not be responsible for items left in rooms. General cleaning costs are included in the room hire fee, but additional cleaning fees may be charged if the hirer has created cleaning requirements above and beyond normal cleaning, including but not limited to additional mopping, and excess dumping fees of decorations left behind.
GOOD ORDER
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The hirer shall be responsible for the maintenance of good order in and around the The CoMOOnity Play Cafe during the period for which the function rooms are hired. If anything is out of order, the hirer is required to notify staff as soon as the issue demands. Eg, a dripping tap may wait until the end of the session, an issue that impacts on health and wellbeing of, or puts at risk, guests will need to be reported immediately.
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The hirer shall comply with any instruction by any staff of the CoMOOnity Play Café as to the maintenance of good order and compliance with these conditions in and around the Premises.
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The hirer shall take all reasonable steps to ensure all persons admitted to the Premises during the hire period observe these obligations at all times. This includes but is not limited to: No shoes, food, drink, sharps or wheels (prams and bikes etc) on the soft play mats, no running inside and maintaining appropriate inside volumes.
STAFF
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The CoMOOnity Play Café may employ on behalf of and at the expense of the hirer, such staff as the team thinks necessary for the purpose of the hiring.
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No setting up or dismantling of CoMOOnity Play Café or Cheeky Monkeys Soft Play equipment shall be carried out by the hirer except in the presence of a member of the staff of the CoMOOnity Play Café who is authorised to supervise such activities.
ALTERATIONS TO SEATING AND ROOM LAYOUT
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Any alteration of the normal seating or room layout shall be made only with the written consent of The CoMOOnity Play Café and at the hirer’s expense.
ALTERATIONS TO PREMISES AND EQUIPMENT
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The hirer shall be responsible for leaving the Premises clean and tidy at the conclusion of the hiring and the CoMOOnity Play Café may carry out, at the expense of the hirer, such cleaning or other work as may be required to restore the Premises to a satisfactory condition.
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Excepting fair wear and tear, the hirer shall be liable to The CoMOOnity Play Café for any damage to Premises or to any fittings, equipment, furniture, carpets or other property, which occurs during the period of hiring. It is understood that accidents happen, if something should occur, please let the staff know so we can correct the issue to ensure the premises remains a clean safe space for the community.
LIQUOR, REFRESHMENTS, SMOKING, ANIMALS
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Unless otherwise approved, the hirer shall not bring or sell liquor, beverage, food or refreshments othere than water bottles and baby bottles into the CoMOOnity Play Café.
In the event approval is given, the hirer shall abide by any conditions imposed by the CoMOOnity Play Café on individual circumstance, including no food beyond the gated doors of the function room. -
The hirer is to ensure that smoking is not permitted inside the Premises and occurs only in designated smoking areas beyond the carpark.
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Animals are not permitted inside The CoMOOnity Play Café. Exceptions may be made for service animals; however, provisions will need to be made to ensure no paws or claws damage the soft play mats. Any cost to repair damage caused by service animals will firstly be the responsibility of the animal owner, or if unable to identify and discuss, the responsibility of the hirer.
SECURITY
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The hirer acknowledges:
a) Unless otherwise agreed, access to the hired Premises will only be permitted during the hire period.
b) CoMOOnity Play Café staff will be in attendance in and around the Premises during the hire period.
c) CoMOOnity Play Café staff have authority to eject a person or persons from or refuse entry to the Premises or terminate an activity if, in his/her reasonable judgement, the person or persons that are not adhering to the conditions of this agreement or the Premises are being used for a purpose other than that specified in this Agreement.
d) that a payment of a deposit is an indication of a full acceptance of the CoMOOnity Play Café’s terms and conditions.
General Information
When you book a function room at The CoMOOnity Play Cafe, you are agreeing to use the facility within our required terms and conditions.
Being aware of our terms & conditions of room use is the responsibility of the hirer. Not reading this document or failing to provide this information to responsible others in your group does not exclude the hirer from consequences if rules are broken.
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Children
Children are most welcome at The CoMOOnity Play Cafe – we have of course designed the space for them! However - their safety is your responsibility. Please ensure children are properly supervised at all times. Children over the age of 4 are to be reminded that the space is a place for our little friends, and to be mindful of those who are smaller. They are not to be on the softplay equipment unless specifically assisting a smaller sibling. Spaces have been created in the café for our older friends, please use them respectfully. Staff will redirect behavious that is not deemed safe or necessary - their judgement is final.
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Payments
Payment can be made by cash, card or bank transfer. We can provide monthly accounts for regular users. Payment terms and requirements will have been discussed with you at the time of booking. These details have been provided back to you, in your room booking confirmation. Some room use requires prepayment. If you are required to prepay and have done so by electronic payment, then you must provide proof of payment before you can use the room. This is your responsibility. No payment, no use. All bank fees will be passed on to the hirer as per The CoMOOnity Play Café guidelines.
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Room Set Up & Pack Up
The spaced hired is a closed off room from the rest of the café. The CoMOOnity Play Café is set up with open free play area, and soft play. If you would like your room to be set up (and packed up) for you, this can be arranged. *Please note that room set up by us is not available outside of business hours.
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Café Availability & Food
Standard function room hire means that there is limited use of the café unless previously organised. On booking we can confirm if you choose to book additional party food packages.
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Technology
We do have a TV with HDMI cable, DVD player and chrome cast facilities available to use. We also have Bluetooth speakers and LED lights mounted on the walls. Please see staff about using any of this equipment.
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